Refund policy

Refund and Return Policy

Thank you for shopping with us. We want to ensure you have a satisfying experience. Please read our return and refund policy carefully.

You have 30 calendar days from the date you received your item to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

If you change your mind, no longer need the item, or ordered the wrong product/size through no fault of ours, you will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.

If you received an item that is defective, damaged during transit, or incorrect, we will cover the return shipping costs or provide a prepaid return label.

All approved returns must be shipped to our fulfillment center address below: 2200 Eugenia Court Oviedo, FL 32765 United States Note: Please contact our support team at hoi5432154321@gmail.com before sending any items back to obtain instructions.

Once we receive your item, our facility will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your credit card or original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at hoi5432154321@gmail.com and send your item to the address provided above.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at hoi5432154321@gmail.com.